Membership Study 3: Student Exam Success and Government Funding

A membership client wished to maintain the level of governmental funding it received for its student courses. There had been a concern that the number of students failing the courses had been too high and that funding may be affected. Research was required to determine why exam failure might have occurred. Clarient Research compared the way in which a number of other membership bodies run their study courses and how this translates into student turnover.

A member survey questionnaire was developed that asked members and students to state where they required more support to pass their exams and identified a number of key factors that would assist students with passing their exams. New ideas and best practices for exam support were also identified in the comparison with other member bodies.

Conclusion: The information provided by the research was presented to Government funders and helped the client to retain Government funding levels.

A sub-section of the questionnaire designed for this study is available: